Olympics | Straight Talk

Mario's Gelati owner threatens to sue city and Vanoc over Olympic street closures

Mario Loscerbo says he was led to believe that the Games would benefit his gelato shop, but claims that nearby construction has caused a drop in sales.

Carlito Pablo
By Carlito Pablo,

Mario Loscerbo’s business is in a meltdown, and he says he wants to sue Vanoc and the City of Vancouver.

When the 2010 Olympic event was still quite distant in the horizon, recalled the president of Mario’s Gelati Inc., organizers told him to expect his cash registers to be ringing nonstop when the games come.

Located at 88 East 1st Avenue at the corner of Quebec Street, Loscerbo’s ice cream shop and manufacturing centre is directly across the eastern edge of the Olympic Village. Indeed, it looked like a perfect location.

Besides, Mario’s Gelati is a popular product. It has been voted as the best gelato in town for the last three years by readers in the Georgia Straight’s Best of Vancouver editions since 2007.

But sometime in March last year, construction crews started tearing up Loscerbo’s street, shutting out traffic and making it difficult for customers to drop by and  pick up bulk orders.

Then  workers began digging up his sidewalk, making it quite impossible for his walk-in clients to come along for their sweet treats.

When Loscerbo looked at his books by the end of his fiscal year on September 30, 2009, he found out that his sales had dropped by over $1 million.

“Never in history since the conception of the business [did it] ever, ever went down,” Loscerbo, who’s been in gelato business for over 30 years, told the Straight on February 3. “Never!”

He also  claimed that crews damaged a portion of his neon sign and cracked some decorative glass cubes on the wall of his building.

The construction activities on the street were finished in September last year. However, Loscerbo’s woes are not over.

Olympic security officials have recently started barricading portions of East 1st Avenue across from the Athlete’s Village.

According to Loscerbo, it willd have been three weeks on Friday (February 5) since concrete barriers and chain link fences came up in front of his shop.

Access to his place was also closed off from Ontario Street in the west by a fence, while private guards and police have restricted pedestrian traffic on a portion of Quebec Street at the side of his building.

“I feel like I’m a prisoner in my own home,” he said. “That’s the way I feel right now.”

When the Straight approached the ice cream shop on foot from the direction of the west side of Quebec Street, a guard said that it was off-limits to pedestrians. Another guard allowed access only when informed that the destination was just Mario’s Gelati on the corner of East 1st Avenue and Quebec Street.

Loscerbo also related that a foreign country, which he didn’t want to identify, had previously booked the banquet hall on the top storey of his building for the duration of the 2010 Games for meals, parties, and other events.
       
“After they put up a deposit and signed a contract, the party that was involved walked away because they found out that they were in a red zone,” he said.

That contract could have brought in about $500,000 in revenues for the Italian émigré who learned the art of ice cream making from his grandfather and father.

In the last several days, he has laid off four employees. He said that he may have to close the ice cream shop until the Games are done.

Loscerbo said that his lawyer had earlier informed Vanoc and City of Vancouver representatives about his plan to file a case in court, hoping that a remedy can be agreed upon.

However, according to Loscerbo, he has received no response.

“At this point I have no other choice myself but to file and go forward,” Loscerbo said.

At the ice cream shop late in the day  on February 3, Naomi Nassisi stood behind a long glass counter filled with tubs and tubs of ice cream. She had served only five or six customers  over the  previous few hours.

“As you can see, it’s pretty much empty,” Nassisi told the Straight, managing only a small smile as she looked at the empty tables and chairs at the store.

Nassisi said that it usually takes two people to manage the counter but since the fences came up and the customers began disappearing, one may be all that's needed.

Comments

TNT
These games are destroying the film industry for 6-8 weeks.
50,000 people.
where's are bailout ?
 
Alan
It's surprising his gelato business should be slowing down IN THE WINTERTIME....
 
Evil Eye
Many businesses are closing for 1 week or for the entire games, throwing their employees out on the street with no pay. A close friend of the "Eye", his wife a dental assistant has been given two weeks off (no pay) because patients were canceling for the event. The owner decided it would be cheaper to close for two weeks, so 6 people, including the owner, have no income. Now multiply this across the city and the Olympics are a massive drain on the economy.

This was not the games we were promised by Furlong and his gang.
 
LSC
There should be a class action suit created to sue VANOC and the Olympics as a whole. If they don't already have themselves set up to be free to wreck whatever they want under the umbrealla of the "Olympics".
It could include everyone who is being laid off work, whose businesses have closed down or are losing money, pl...us everyone inconvenienced by, wasting their precious time and money because of the Olympics. The Olympics used to be something to be proud of. NO MORE.
 
realist
get a clue alan. this has been the warmest winter in ages! his business should be way up from last jan when there was a foot of snow on the ground! ive had enough olympics. cant wait for it to be over.
 
Lucia
Location, Location, Location! Not in this case. Who would have imagined having a business in front of the Olympic Village would be so damaging. Compensation should be provided but who will take responsibility??
 
elilunita@gmail.com
You would think that with such a prime location as this, that Mario's business would be booming. Generally, no matter what time of year or time of day, there are always people grabbing a coffee and an ice cream at this store. This is such a horrible situation, that the promise of such increased business has actually had the opposite effect. Not only that, the inconvenience to customers who want to go for an ice cream treat with their family, can no longer do so. I pray for those employees that have been laid off or had wages cut. How sad. Especially with the state of the economy as it is! Good job Vanoc! Thanks for shutting down the city and making us all miserable!
 
outside observer
I think it's a tragedy, that something, that should be about showcasing Vancouver's finest, is instead causing severe economic harm to those very businesses that it should instead be highlighting! Shame on VANOC!!
 
Jim
Every public project should expose governments to massive lawsuits. We should stop investing in infrastructure completely.
 
d s
Alan, you don't have a clue. Mario's is always busy no matter the season. I have driven past his shop late at night in the winter and his place is full of customers.
 
ROG
By far the Best Ice Cream in the city. I personally went down there last week to pick some up... Between the 8 foot fence, security guards, police officers on foot and bikes and in their vehicles and traffic delineators, cones, posters and signs... it looks more like a war zone then a family friendly venue. Is all of that really neccesary?!? Its completely unfair to the local shops and staff to suffer thru all of this unnessasary security. The world needs to see everything our great city has to offer!! Thanks again Vanoc for shutting down one more amazing Vancouver land mark!!
 
LAH
Mario's shop is busy no matter what the season. To the person who suggested that "It's winter, and people don't want ice cream", you're wrong! It's a terrible thing that the area is now set up to be intimidating. Mario's has been a destination for Vancouverites, and for visitors, for many years. Olympic athletes are here to compete, but also here to enjoy what Vancouver has to offer. They should have been able to stroll across the street to enjoy one of our multicultural phenomena--Mario's gelati!! Now, we've made the area unappealing--double fences, police. This is not good for Mario, or for Vancouver!
 
Pete Lockhood
My vote to have the Olympics here for 2010 was a mistake. I'd like to take it back. This is not what was promised. Just think...this is just one business. What's it doing to every other business out there? It's a ripple effect. If companies lose, we all lose. The local business community supports our people and puts food on our tables. NOT the Olympic committee. You won't catch me watching or supporting something that has wreaked such havoc on the city. :(
 
rebz
Seriously? Okay, let's get some perspective here. He's down this year because of the closures. How much will he be UP next year, now that they've built thousands of new homes right around his business?

I agree that the Olympics are affecting people negatively, but let's start thinking long term in some cases--like this one--where all of the new housing in the area can't help but raise his profits wildly in the future.

Sue the City, but if you make more money next year than last, give it back to the taxpayers for wasting time, and taking more of our money. Suing the city is suing each and every tax payer... keep that in mind when hoorahing this kind of story.
 
blame the city
Why blame VANOC? The city and its crappy transportation engineers who go with the flow on anything that might create controversy are letting it happen. Remember Cambie Street? Where were the COV transportation engineers? Dog f'n as usual.
 
k3nt
A photo of how access to Mario's is completely blocked:
http://www.flickr.com/photos/giantkicks/4304398423/in/set-72157623284238...
 
Sonny Dahli
Rebz, take a look at the photo posted by k3nt, no offense, but that's what it looks like NOW. Are you saying people don't have a right to be annoyed by this? What's happening now is fact. If business goes up after the Olympics that's great, isn't that what they've promised? Shouldn't it? Did they promise all the hassles, business closures, profit loss and unemployment? My guess is not.
 
localandlovingit
Despite what we were all told, there are few, if any, economic benefits for local residents and small business owners. The majority of Olympic cash seems to be falling into the pockets of big business at our expense. We also know definitively that there are NO long term economic benefits from any recent Olympics. And the Olympic nay sayers were booed.
 
bill
I think Mario should sue as his Ice cream is the best and the world need to tast it like i did in Lynn Valley center
 
Strategis
The billion dollars to provide security for the corporate Olympics is a massive boondoggle. The Olympics is just an excuse to tighten the grip of the military - industrial - fascist global Big Brother state of Total Control, and transfer wealth from the ordinary people to the ultra wealthy. There is no security threat other than that posed by the military industrial complex to provide justification for their throttling expansion into every crevice of our lives, for profit, surveillance, exploitation and Control!
 
Carole
It is worse than that picture now. The banners on the fences hide the storefront completely.
 
vancitytoolmaker
Ummmm...wow....Strategis!!....someones a little paranoid...military industrial complex?....this is Vancouver 2010 were talking about here...not coldwar era moscow before the iron curtain came down...now to get back to the point.
I dont see a single positive aspect of the olympics. Its a massive waste of time and taxpayers money....and all this crap about the legacy it'll leave...how many people are actually going to be using the bobsled facilities , or speed skating oval. These are not mainstream sports...very few people will actually use the facilities in the years to come.
Marios situation is an ideal example of how the games are having only negative effects on the city.
Cant wait till its over!
 
Strategis
Mr Toolmaker, apparently you have bought into the notion that it is justified to bring in thousands of troops and police from all over Canada and to spend a billion dollars to protect some amateur athletes for a couple of weeks. Who exactly is paranoid? What is the threat? Who is posing the threat exactly? How great is the threat? Who performed the threat assessment? Where is it? Have you read it?
No, it is top secret. We're constantly told that there are thousands of mindless fanatics who want to kill us because we're too free. And that they love to blow up amateur sports tournaments. Does that make sense to you? What is the evidence? Do you buy this? Then why hasn't even one of these countless alleged assasins killed anyone in the past ten years?
About 80% of North Americans realise that they're being lied to about 9/11 and about virtually every aspect of the perpetual worldwide omnipresent "War on Terror". They're not paranoid about this alleged secret invisible terrorist army based on government propaganda, but millions of well educated citizens are justifiably concerned about the constant stream of bizarre government lies that are crippling our domestic economy (except the oil companies, banks, military, police, private security and prison sectors, strangely) and severely eroding our democratic freedoms.
Who then, is the paranoid one? Ask yourself that the next time your wife and daughter are cavity searched before being allowed on a domestic flight, or when somehow you know finds themselves on a "no fly list" with no way to get themselves off. Lecturers are regularly being denied entry into Canada if they don't tow the official line on political topics. Is that a proper function of our border service - to police public discourse? Parliamentarians are meeting in private to draft legislation to criminalise certain types of political thought - labeling them "hate crimes". Canadian citizens are enduring years of torture in foreign prisons, with federal government approval and involvement. Canadian troops are turning prisoners in foreign countries over to be tortured and in some cases tortured to death. These are not trivial matters, except perhaps to a brainwashed neocon.
 
leroy brown
go get the city and sue their asses.afterall you pay enormous property taxes.
 
Michael K
Ah,

I was trying to get there last week and couldn't figure out how I would do that, then gave up.

He should also sue the ISU, they seem to have cooked up this security "plan".
 
B a Star
Vanoc et al . should surely understand that small business form the backbone to these Olympics, period. Mr Loscerbo should be compensated for his loses prior to, during and long after the 2010 Olympics. If Vanoc had any busines savy, they would have incorporated his location into the Olympic village and allowed the athletes to experience this famous gelati.
 
Charlie Been
Mario's Ice Cream is gross, staff is rude even when its totally dead. Mondo's beats them anytime and day.
 
Harcott
People should know any compensation would come out of taxpayers (Our own pockets).
 
Whistlerite
Same thing has just happened to Rasoee Indian Restaurant in Whistler. Their access to the restaurant has been obscured by tents, and people aren't even aware that they exist! If you happen to be in Whistler over the games, do the small businesses a favour and hunt them down so they can survive! Rasoee is under Earls in the village--bet you can't find it right now, though!
 
me in burnaby
hahahaha....I bet ol' Mario was all-gung-ho about having the athlete's village right across the street. Just like the heli-tour operators and water taxi/tour people.

hahaha!!!! you brought it upon yourselves by voting YES to the Olympics. You all thought that this deal would bring you riches from tourist $$ - Now you can pay the price. Your claims against the City of Vancouver mean nothing since City Council has handed control of the City over to the entity called "VANOC". Why would they pay him out...too bad, so sad.
 
fan22
Its not like people have not had 8 f-ing years to plan around the Olympics. What does it say about the people complaining?

And I agree with Charlie Been's post. The staff is rude and the place is filthy. The bathrooms are embarrassing and I hope no one from out of town goes there.

If they wanted to capitalize on the Olympics with the Village so close you think since the bid was won they would have come with something other than Gelato(in February) to sell.
 
Dino Mauro
Im always frequenting Amato Gelato. Since this whole fiasco of the Olympics its been nearly impossible to get in there. Im lactose intolerant, so Amato is by place of choice with the non-dairy selection they carry. Also my father is diabetic so im always brings him some Non-Sugar gelato. Its the only gelato he can manage to eat. So im really disappointing in things are shaping up down there, its a shame really, and i hope Marios wins, its not fair to their business. thank you.
 
Sean Bickerton
Surely a way can be found to accommodate legitimate security concerns and this iconic best-of-Vancouver business we are supposed to be showcasing to the world?
 
fan22
lol @ sean. "Best-of-Vancouver" ??

Laughable. You mean the same Best-of-Vancouver that has Stepho's as the best Greek food in town or Tanpopo as the best Sushi??

 
Gale L
Well, I did NOT vote for the Olympics. It only required 40% to pass, as I recall. Hardly a democratic vote! But then this isn't a democracy and hasn't been for awhile. A reporter early on wrote that the Olympics is a sexist event. It is. Sure there are some female athletes BUT the majority of people who benefit from "all the jobs created" are male. Male construction workers, male road builders, male security guards, male politicians on all levels, male managers, male Vanoc organizers. It's a farce. This is 2010 but there is NOTHING 2010 about the Vancouver Olympics, a party for foreigners and amateur athletes in a city comprised of a population the majority of which DOES NOT WANT and NEVER DID WANT the Olympics. A population that recognized the Olympics for the waste of OUR money that it is. For the big capitalist money-making venture that it is. The Australians designed the opening ceremony. The 100 or so buses used to truth the athletes around are from the US. The big tent was made by a US company. WHAT exactly is Canadian about the 2010 Olympics? What is there to be proud of? Nothing. It's all a sham at our expense.
 
Gale L
TNT worried about the film industry? The people who work in the film industry rake in the cash. They should have enough saved up to get them through The Olympics AND the downturn in the economy. If they don't, they must be spending it on drugs.
 
ICC
Mario's sales & revenue dropped over $1 mil caused by the 2010 Olympics, then it's not a fare game for business owner.
 
Luca
Mario is infamous for his mean attitude to his employees. Worst place ever according to my friend. bitter ice cream maker.

Now he is coming to Van City. Good Luck!
 
 
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