This just in: B.C. wireless customers aren't happy with lack of competition in industry
Chances are, if you have a mobile phone, you hold an opinion about the wireless industry in this country. And it's probably not a charitable one. (If you don't own a cellphone, I'm impressed.)
A new poll from Insights West confirms what we already know: most B.C. residents—71 percent, in fact—think there is "not enough" competition in the Canadian wireless sector.
Here's some other results of the online study of 704 B.C. adults, which was conducted from September 26 to October 2:
- 82 percent of British Columbians believe Canada's wireless rates are among the highest on the planet;
- 81 percent think it's unfair for the Big Three to control 85 percent of wireless services in Canada;
- 79 percent feel the country needs a fourth major wireless carrier;
- 39 percent believe that the federal government is trying to protect consumers.
Asked whether the federal government or wireless industry has the best interests of consumers in mind, 69 percent of survey respondents picked neither or said they were unsure. Sounds like we're not hopeful that things will change anytime soon.