Call me Kevin, and ask me!

..a dumb-dumb. Name a single enterprise that hasn't upgraded their systems for effiencies and better data collection to improve same. Or maybe you still use a rotary phone?

They have no incentive to be efficient because competing with them is illegal. Why would Translink put effort into anything, when they get the same giant cash bonuses no matter what happens?

We need a free and fair market in transportation, not a privatized monopoly protected by green-washed corporate crony politicians.

"Better Data Collection" and "Improvement" don't necessarily go hand in hand....all it does is create another money sucking layer of bureaucracy.

We have a lovely "buy your own car and insurance and spend a gazzilion on gas/parking/servicing" or, this snazzy little card that will "take you around town for a fraction of the cost and stop bums harassing you for change at the ticket machine". Pick one.

"We need a free and fair market in transportation"

Yeah! I wish Apple or BMW or someone would build a SkyTrain. It'd be snazzy!

Damned government, holding them back like that.

This complaint I can understand.

I always questioned the installation (retrofitting) of the gates way-back-when, at a cost of $100,000,000 or so, all in order to stop fare evasion estimated at maybe $10,000,000 per year.

At least 10 years to pay for itself, not including any interest rates, and I'd reckon a significant number of fare evaders were not just being cheap dicks but were poor enough that the savings of a bus fare were worth the risks and the stigma and the embarrassment of evading.

Seems more about Translink knowing the commuting details of every Compass card holder....Big Brother is watching us more and more and more............

...was about more than fare evasion. And insiders know the numbers were lowballed. But the sidewalk experts, well, they always have all the answers.

Mitch - yes, and in this case the Big Brother is a benevolent force trying to serve you the user.