Vancouver launches program to train taxi drivers in helping people with disabilities
Vancouver is launching a new training program aimed at improving taxi accessibility for seniors and people with disabilities.
The program for taxi drivers, announced today (January 29) by Mayor Gregor Robertson, was created by the Vancouver Taxi Association (VTA), in conjunction with the city and the B.C. Coalition of People with Disabilities (BCCPD).
“The launch of ‘Ask-Listen-Act’ will help make our taxi fleet more accessible and convenient for local seniors and people with disabilities,” Mayor Gregor Robertson said in a news release.
The program will provide training to Vancouver taxi drivers in serving passengers with a range of disabilities, including those using wheelchairs, walkers and scooters, according to the city.
Drivers will also be trained in helping people with development disabilities, and passengers who are blind or deaf.
The initiative, which has been in development since April 2012, involved consultation with groups including the city’s Persons with Disabilities Advisory Committee, the Council of Senior Citizens’ of BC, and Access for Sight-Impaired Consumers.
“The VTA took the time to listen to what was needed and then act on developing this innovative training in partnership with the BCCPD to ensure that people with disabilities and seniors receive a safe and respectful taxi service,” said BCCPD executive director Jane Dyson.
The program will begin on February 3, and will be free for taxi drivers with Blacktop & Checker Cabs, MacLure’s Cabs, Vancouver Taxi, and Yellow Cab.