B.C. Hydro blames heat pumps, not smart meters, for bill spikes

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Heat pumps may be causing recent spikes in utility bills, according to the customer-care director at B.C. Hydro.

“I don’t know the technical side of it, but I know we have seen issues where people have called electricians out to investigate some of the internal componentry of their heat pumps, or some of the working pieces,” Jim Nicholson told the Straight by phone. “And I think that we’ve had the odd occasion where people have had a problem with their heat pumps. It’s not the actual wiring…it’s something within the heat pump itself.”

Nicholson said anyone with a heat pump who’s concerned about a spike in utility bills should “get it inspected”.

Vancouver Island resident Maureen Loucks did exactly that after she began to see bill spikes at a restaurant she cofounded almost 30 years ago in Cedar, near Nanaimo. Loucks told the Straight last month that her ground-source pump works fine. Instead, she blames the spikes on a recently installed, wireless smart meter, which replaced the analogue meter at the Mahle House Restaurant last November.

“It can only be one thing,” Loucks told the Straight. “All other logical things have been checked out.”

According to Loucks, her most recent bimonthly bill was $1,084, and her bill for the period December 14, 2011, to February 13, 2012, was $1,192. But the bill before those two, for October 15 to December 13 of last year, was $532.

Nicholson disagreed with Loucks’s analysis, but said the utility has sent a field-service representative to conduct a breaker test at Mahle House, and has checked over the recent consumption history at the restaurant.

“That’s what we’re finding in a lot of cases,” Nicholson said. “It’s not the smart meter; it’s basically their consumption pattern in the past has been fairly consistent with what they’re seeing now. And in this particular case, we’re not exactly sure why [a problem exists].”

Nicholson also said he has a hunch the problem could be an “outlier” analogue meter that is not working properly, and that was not caught as part of the utility’s annual obligation under Measurement Canada guidelines to pull 40,000 regular meters and test them.

Comments (22) Add New Comment
jonny .
buy a device that records the amount of power used. BC Hydro will never admit a problem with their "smart" meters.
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Ron S.
No way it could be the new "smart" meters. What about the heat pumps before the smart meters? What changes? Absolutely nothing except the "smart" meter.
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glen p robbins
Happy to know we identified this scam in 2007 in poll of Victorians who did not want it. Major scam.
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Morty
So let me get this straight: Someone relies on electricity for heat, and their bill goes up when the weather turns cold? My gosh, I can't imagine how that could happen. I mean, it's not like my bill hasn't done that very thing every year I can remember.

Comparing electricity usage from mid-December to mid-April to that from mid-October to mid-December is hardly reasonable. The average temperature in October was still well into the double digits. From November through April it was well below 10C. That makes a significant difference in your heating costs, regardless of what you use.
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Taxpayers R Us
BC Hydro is starting to behave like one of Canada's telecoms. Just as defensive too, they point their fingers back at the victim knowing they're relying on junk science to earn their profits.

Give it about 4 months and they'll be in line with ICBC, Translink, and BC Ferries.

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Plum Duff
Morty- when you DON'T have electric heat, and your bill goes through the roof with the addition of a smart meter... your argument goes out the window.

Just sayin'
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RichardF
...here's the skinny on these so called smart meters... You can read the daily KW consumption yourself... no rocket science needed there... keep a log. I do.

Heat pumps are a small version of the 'on demand' electric hot water heaters that Hyro have banned under rate class 1101. Why? Because.... and hydro won't admit it but it's because they are unable to accurately measure the power consumed by these devices using the old analogue technology. Heat pumps have short duration pulsating consumption patterns of a very short duration that are difficult to accurately measure using the old technology....supposedly, the new digital and digital 'smart' meters can do this.

They installed a new digital (not smart) meter and I used it to my advantage to reduce my hydro consumption by over 50%..thus becoming a bit of a Power Nazi... 'No Juice From You'

#! power waster... the basement, crawl space or outside hot water tank... insulate it with a thermal blanket and insulate the pipes 3' from the tank and turn the temperature down to 140 or so...even turn down the bottom element more. BIG difference. If you go away for awhile turn it off at the switch box..
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Taxpayers R Us
Heat pumps are damn efficient units; why Hydro would try and target one of those is anyone's guess.
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Marcus
Astounding that BC Hydro reps have not been run out of town for their litany of deceit and deliberate lies.

"Wired smart meters cost thirty five thousand dollars, each"

Any small business owner would be in front of a judge by now, if they would conduct their business as unethical as BC Hydro.

A full criminal investigation of BC Hydro and their representatives is long overdue.


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SLean
It's come to the point that if Hydro says anything you know the chances are darn good it's not true. They twist everything about smart meters. I agree with Marcus, they should be before a judge for false advertising, misleading statement, deceit -- and the Lieberal bosses including our provincial medical officer should be there with them. No one is telling the truth about this entire program from costs to security to health. I second the motion for a full criminal investigation -- and follow the money!
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AJ
BC Hydro is desperately reaching with their weak and unproven excuses. They have increased their advertising budget, and the spending of ratepayer monies, from 7.5 million to 12 million in order to try and push their misleading propaganda on those BC residents yet unaware of the problems with smart meters, and change the minds of those already opposed. They know they they are facing a battle that is growing stronger and larger each day across the province. Stand firm BC, with perseverance and a united front this is a battle that we can, and will win!
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milt w
Smart Meters are only smart for hydro. They are used to make hydro money for crissy C dummy to spend on committees to figure out new kama sutra style tax increases for the voter.In every country or province that has installed smart meters the voters bills have increased.They are still not tested for health or safety .
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SRobinson
Marcus and SLean are right...and the Coalition to Stop Smart Meters is doing just that! There are already two cases, one before the courts involving BCUC and Hydro and the other with the Human Rights Tribunal against Hydro. For more information:
http://www.stopsmartmetersbc.ca/html/
http://citizensforsafetechnology.org/Human-Rights-Complaint-redacted,85,...
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James Tyrell
I recently spoke with a retiring BC Hydro employee who claimed that 60% of analog Meyers were "running slow" and that the outrageous bill increases seen after digital meters are installed are actually showing the real usage. Can anyone believe BC Hydro actually runs it's business with 60% of it's "cash registers" leaving money on the table? Give me a break.

The above shows the level of misinformation and propaganda spin coming from on high. And don't get me started about the none existent savings that we are supposed to see from this multi billion dollar barrel of pork

(yes my meter is caged)

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Geefab
This story lacks any facts or substance to it and only shares assumptions made by one and BC Hydro as well.
There are so many variables which are not even mentioned by any one (including Hydro), changes in people's power usage, or the two-tier electrical rates that recently came into affect which essentially jumps the price per KW/h by 30% once the second tier is reached by an owner.

Without actual analysis the bottom line is -

too many variables + too little info = too little substance.

How about giving us a real story with really credible facts and maybe then we all can make more useful comments.

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tamosius
I just received a letter about installing smart meter. If I won't be able to avoid it, here are the questions I have: can I get detailed log on energy consumption? If yes, here is what I'm going to do: switch off absolutely everything, and run 100W incandescent light overnight, and compare wattage to the recorded one. Record meter's showing before the test & after the test. Compare wattage usage on a bill. That should answer the question, shouldn't it?
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kathryn hutchinson
I've never seen such an effort put forth to defend such irresponsible behavior..Shame on you BC Hydro!
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Roxxy
Morty The thermostats to my electric heaters were at zero. the heaters were cold. I have been using a gas fireplace. The electricity bill was more than triple.
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Claire
Screw this - I'm going off the grid as soon as possible.
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David White
I have not been home for 2 months. I just got my Power
bill and it says I owe 110 dollars. I used all most no power. But ther was a flood next door in another suit,
a restore company came in to repair it. they used dehumitity machines ther and it somehow spiked my meter into thinking it was me over consoming. I know that its a fact that we get nailed for or neigbours
power spikes
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