Several Vancouver police officers were on-scene at the Stepping Stone Holistic Living store on Kingsway following a holdup.
Two suspects, each wearing masks, entered the shop near Clarenden Street around 6 p.m.
One of them fired a gun—and the bullet struck the leg of a 32-year-old customer.
He was rushed to hospital and his injury is described as non-life-threatening.
The thieves escaped before police reached the store.
Investigators then set up police tape along much of the 2400 block of Kingsway.
Stepping Stone Holistic Living sells its own topical and CBD products, cannabis and herbal tinctures, and herbal supplements.
It also offers homeopathy and massages.