My job requires me to work face-to-face with the public for about half of my time. I was processing some paperwork for a man who came to the front desk. The paperwork in question was a quasi-legal document that required both of our signatures. He noticed my signature (printed in block letters then signed) on the paperwork and told me that my "handwriting was worse than his". (It really wasn't but, okay, whatever.) Then, while the man was scanning the paperwork to confirm that his information was correct before he signed, he asked me about my last name. It's an unusual last name, much more common on the east coast than here in the west, but easy enough to pronounce phonetically. I pronounced it for him and agreed that it was a little unusual. "Are you sure that's how you pronounce it?" he asked suspiciously. "What do you mean?" I asked, confused. Maybe he was thinking it was French or something? "Well, isn't it actually pronounced THIS way?" I looked at him for a second but couldn't tell if he was making a stupid joke or just enjoyed being a jackass. "Ummmmm, no. Pretty sure I got it right. If your information is correct, please print and sign your name here (pointing)". It's like this all the time with the people who come to the front desk for customer service (when they aren't screaming at us because we can't give them an item/service that we don't actually provide) and it is exhausting. I used to have a sense of humour about these things but I've been worn down by too many toxic interactions. I had applied to go back to school to study social work. Now I'm not so sure I want to deal with the public at all.
The Georgia Straight: A 50th Anniversary Celebration Book
This beautifully produced coffee-table book brings together over 100 of Georgia Straight's iconic covers, along with short essays, insider details and contributor reflections, putting each of these issues of the publication into its historical context.