I confess that I love all the conscientious people, they are so vanishingly rare. Had to deal with two people this week who screwed up royally, causing others a huge amount of inconvenience because of their actions. Instead of accepting they screwed up, apologizing and moving on, you know, the adult thing; I got a litany of lame, lame, lame excuses, scapegoating and diverting the blame. You screwed up, deal with it, I screw up, we all screw up sometimes, it's part of being human, stop trying to make it not your fault! Anyone over the age of 10 should know how this works.