I don't get it

Placed an order at Tim's for a large sandwich. They gave me a small one wrapped up in a little paper bag. Pointed out the error and they gave me another small sandwich to make it up but crammed it in the little paper bag. Said they'd have to charge me for another bag if I wanted a larger one. Their mistake so why is this. On top of it can't tell if I'm being charged for the first bag in the first place because, guess what? You don't get a receipt anymore unless you ask for one. I confess this nickle and diming of consumers is getting out of hand. Seems like we just can't win sometimes.

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You’re surprised?

Mar 29, 2023 at 8:11pm

It’s Tim’s. The place where getting the wrong order is more common than getting the right one. Where the staff seem to be incapable of coherent thought half the time. I swear there’s something in the water in those places.

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OP

Mar 31, 2023 at 9:45am

Yeah, have noticed the getting the orders wrong thing, happening a lot more these days. I don't know. If we keep accepting mediocre service it will just keep on. Cost cutting in all areas including training seems to be the norm rather than the exception.

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