The troubles for some Telus customers are continuing into a third day.
This afternoon, the Vancouver-based telecommunications giant tweeted that it's taking longer than expected to restore email service to some customers.
"This is a fluid situation & we are doing everything we can to stabilize all servers to bring our final clients online," the company stated.
It noted that the "remaining issues are very complex".
"We are incredibly sorry," Telus declared.
Telus.net users found themselves locked out of their email on Thursday (August 15).
Late on the following afternoon, the company stated that more than 90 percent of customers have had their service restored.
That was greeted with intense skepticism over social media by those who still didn't have access to Telus.net.