Tech

Update: Bell says cellphone service restored across British Columbia

by Charlie Smith on February 2nd, 2020 at 8:27 AM
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      Update: Bell has tweeted that its cellphone service has been restored across British Columbia.

      Previous story:

      The impact of southern B.C.'s pineapple express rainstorm has gone beyond washed-out roads and flooded basements.

      It's also cut off cellphone service across much of B.C. for Bell customers.

      Bell blamed the outage on a "third-party's give line" near the Fraser Canyon community of North Bend.

      "Mobile data, text messaging and calls to 911 are not affected," Bell stated over Twitter.

      Telus has not reported widespread outages.

      According to Rogers, a landslide cut one of its fibre-optic cable yesterday but service has been restored.

      This is the map of Bell outages.

      Meanwhile, Metro Vancouver Transit Police has issued an alert about a technical issue with its phone lines.

      "We are working to resolve the problem," the police force tweeted. "If you need Transit Police, please text 87.77.77. Our text service is unaffected. Always call 911 in an emergency."

      The B.C. RCMP also stated that its nonemergency lines were down across the province.

      E-Comm 911, which dispatches emergency responders, has urged people not to call 911 unless there is an emergency.

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